Draft — review before publication. This working text must be adjusted to the merchant’s real service, sales, payment, complaint and consumer-information processes.
Scope
These terms set out the rules for using the website and making contact with the operator. If the website sells products or services online, separate rules for orders, payment, delivery, withdrawal and complaints must be added where applicable.
Website use
Users should use the website lawfully and in a way that does not interfere with its operation or the rights of others. Content published on the website is protected by applicable intellectual-property rules unless stated otherwise.
Contact and services
Sending a message through the website does not by itself create a service agreement. The scope, timing and commercial terms of any service should be confirmed separately by the parties.
Changes
The operator may update this document when the website or applicable obligations change. The current version should be available on this page.